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Terms & Conditions

Specflux Solutions
SSM Registration: 201603047703 (IP0447581-D)
Website: www.specflux.com
Email: [email protected]
Phone: +6016-338 9716

Last Updated: 27 March 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website www.specflux.com (“Website”) and the purchase of services and digital products from Specflux Solutions (“we”, “us”, “our”), a business registered under the Companies Commission of Malaysia (SSM) with registration number 201603047703 (IP0447581-D).

By accessing our Website, placing an order, or making a payment, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. Services

Specflux Solutions provides digital services including but not limited to:

  • Website design and development
  • Search engine optimisation (SEO)
  • Google Ads management
  • Custom software development
  • Website maintenance and support
  • AI audits and diagnostic services
  • Digital products and SaaS tools (under the Lexia brand)

The specific scope, deliverables, and pricing for each engagement are defined in the applicable quotation, proposal, or service agreement provided to the client.

3. Quotations and Acceptance

  • All quotations are valid for thirty (30) days from the date of issue unless otherwise stated.
  • Acceptance of a quotation — whether by written confirmation, email reply, or payment of the initial deposit — constitutes agreement to these Terms and the specific terms outlined in the quotation.
  • We reserve the right to modify or withdraw any quotation after the validity period has expired.

4. Pricing and Fees

  • All prices are quoted in Malaysian Ringgit (RM) unless otherwise stated.
  • Prices are exclusive of any applicable taxes (including SST) unless expressly stated otherwise.
  • We reserve the right to adjust pricing for services not yet commenced, with reasonable notice to the client.

5. Payment Terms

5.1 Payment Methods

We accept payment via the following methods:

  • Online payment via CHIP Payment Gateway (credit/debit card, FPX online banking)
  • Bank transfer to our designated bank account
  • Other methods as agreed in writing

5.2 Payment Schedule

Unless otherwise agreed in writing:

  • Project work: 30% deposit upon acceptance, 30% upon completion of the development phase, and 40% balance upon final delivery.
  • Recurring services (SEO, Google Ads, maintenance): Monthly invoices payable within seven (7) days of the invoice date.
  • Digital products and SaaS subscriptions: Full payment at the time of purchase or subscription renewal.

5.3 Late Payment

Invoices not paid within thirty (30) days of the due date will incur a late payment charge of 1.5% per month (or RM 30, whichever is higher) on the outstanding amount. We reserve the right to suspend or pause work on any project with overdue invoices exceeding fourteen (14) days.

5.4 Online Payments via CHIP

Payments processed through CHIP Payment Gateway are subject to the payment processor’s own terms of service. We do not store your full credit or debit card details on our servers. All card transactions are processed securely by CHIP in compliance with PCI DSS standards.

6. Client Responsibilities

The client agrees to:

  • Provide all required content, materials, access credentials, and approvals in a timely manner.
  • Designate a single point of contact for project communication.
  • Review and provide feedback on deliverables within ten (10) business days of submission, unless otherwise agreed.
  • Ensure that all materials provided to us do not infringe upon any third-party intellectual property rights.

Failure to provide required materials within one (1) week of the agreed project start date may result in a surcharge of up to 25% of the project fee or project closure with all outstanding fees becoming immediately due.

7. Project Timelines

  • Estimated timelines are provided in good faith based on the agreed scope.
  • Delays caused by the client (e.g., late content delivery, delayed feedback, scope changes) will extend the project timeline accordingly.
  • We are not liable for delays caused by third-party service providers, hosting companies, or circumstances beyond our reasonable control.

8. Intellectual Property

  • Upon receipt of full and final payment, intellectual property rights in the custom deliverables created specifically for the client shall transfer to the client.
  • Pre-existing tools, frameworks, themes, code libraries, and plugins developed by Specflux Solutions remain our property. The client is granted a non-exclusive, perpetual license to use these as part of the delivered work.
  • Third-party materials (fonts, stock images, plugins, APIs) remain subject to their respective licenses.
  • We retain the right to showcase completed work in our portfolio and marketing materials unless the client requests otherwise in writing.

9. Warranties and Support

  • We warrant that all services will be performed in a professional and workmanlike manner.
  • A thirty (30) day warranty period applies to project deliverables after final delivery, during which we will correct defects or bugs at no additional charge.
  • This warranty does not cover issues arising from client modifications, third-party interference, hosting environment changes, or software updates made without our involvement.

10. Limitation of Liability

  • Our total liability under any engagement shall not exceed the total fees paid by the client for that specific engagement.
  • We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities.
  • We are not liable for downtime, data loss, or service interruptions caused by third-party hosting providers, payment processors, or other external services.

11. Force Majeure

Neither party shall be liable for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, cyberattacks, or utility failures.

12. Termination

  • Either party may terminate a service agreement with thirty (30) days written notice.
  • Upon termination, the client shall pay for all work completed up to the date of termination.
  • Deposits for work not yet commenced shall be refunded within fourteen (14) days.
  • Work in progress shall be delivered to the client upon payment of all outstanding fees.

13. Indemnification

The client agrees to indemnify and hold Specflux Solutions harmless from any claims, damages, losses, or expenses (including legal fees) arising from the client’s use of our services, breach of these Terms, or infringement of any third-party rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be resolved first through good faith negotiation, then mediation, and if necessary, through the courts of Malaysia.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Amendments

We reserve the right to update these Terms at any time. Changes will be posted on our Website with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

17. Contact

For questions about these Terms, contact us at:

Specflux Solutions
Email: [email protected]
Phone: +6016-338 9716
Website: www.specflux.com