Tag: post-purchase email flow

The Retention Revenue Gap You're Ignoring Here's a stat that should stop you mid-scroll. Your existing customers spend 67% more per transaction than new ones.[1.1][1.7] They convert at 60-70% compared to 5-20% for cold traffic.[1.6] And it costs you 5x less to keep them than to find a replacement.[1.8] Yet most stores pour nearly every…

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